Items purchased at Full Price can be exchanged/refunded within 15 days.
Items purchased at full price can be exchanged or refunded within 15 days from the date of purchase, provided that the item is in its original condition and accompanied by the original receipt. We strive to ensure customer satisfaction, and our flexible return policy allows you to make changes to your purchase if you are not completely satisfied.
Items purchased at Sale/ Discounted price can be exchanged within 07 days.
Items purchased at sale/discounted prices can be exchanged within 7 days from the date of purchase. We understand that when purchasing items on sale, it's important to have the flexibility to make adjustments if needed. Our exchange policy for sale or discounted items allows you to find the perfect fit or alternative product.
No Refunds on Sale Items/Discounted Items.
Please note that all sales on discounted items are final, and we do not offer refunds for these purchases. We want to provide our customers with the best possible prices on selected items during our sales and promotions. Due to reduced prices, we are unable to accommodate refund requests for sale or discounted items.
For Exchange or Refund, all items must be in Original Packaging with Labels & Tags attached.
For exchange or refund, all items must be in original packaging with labels & tags attached. We kindly request that you ensure that the item is in its original condition when initiating an exchange or refund. This includes keeping the item in its original packaging with all the labels and tags attached as they were at the time of purchase.
Original Receipt is mandatory for Exchange/Refund & Complaint Registration.
Original receipt is mandatory for exchange/refund & complaint registration. We kindly request that you keep the original receipt as it serves as proof of purchase and is essential for any exchange, refund, or complaint registration. The original receipt contains important information such as the date of purchase, item description, price, and payment method, which helps us verify the transaction and ensure a smooth processing of your request.
Fragrances & Accessories cannot be Returned or Exchanged.
Fragrances & accessories cannot be returned or exchanged. Due to the personal nature of fragrances and the delicate nature of accessories, we are unable to accept returns or exchanges for these items.
Exchange/Refunds will only be transacted in original country of purchase.
Exchange/refunds will only be transacted in the original country of purchase. We kindly request that you initiate any exchange or refund requests in the same country where the item was originally purchased.
In case of Bank Card Refunds, Bank Card slip is required along with Original Receipt.
In case of bank card refunds, a bank card slip is required along with the original receipt. We kindly ask that you provide both the original receipt and the bank card slip when requesting a refund to your bank card.
The company reserves the right to change, cancel or amend any policy without prior information
The company reserves the right to change, cancel, or amend any policy without prior information. At times, it may become necessary for us to modify our policies in response to evolving circumstances, industry changes, or legal requirements. While we strive to provide updated information regarding any policy changes, we acknowledge that unforeseen circumstances may arise, resulting in adjustments being made without advance notice.